Job Description Our client, a global aviation industry organization, is looking for an accomplished Associate Director Financial & Revenue Services to lead its Finance Shared Services function based in Bengaluru, India.
n Key Responsibilities
n Operations & Strategic Management
n n Manage, coordinate, and own end-to-end business performance across all Financial and Revenue Service teams, ensuring seamless delivery to internal and external business partners.
n Drive KPI achievement, proactively identifying risks, implementing corrective actions, and conducting root cause analysis (RCA) for any deviations.
n Enhance collaboration between teams with an aim to harness synergies that create measurable impact on business outcomes across the functions.
n Conduct structured weekly reviews with all direct reports and periodic governance reviews with business partners, with data-driven insights and action tracking.
n Secure and grow existing business relationships while supporting the acquisition and onboarding of new business partnerships.
n Effectively manage team budgets, appraisal cycles, headcount planning, and resource allocation across the section.
n Drive a cost-conscious culture within the team without compromising on quality, safety, or service levels.
n n Process & Digital Transformation
n n Identify and implement optimization opportunities in the processes.
n Champion the adoption of AI and digital tools within the functions—including intelligent forecasting, predictive analytics, and workflow automation—in partnership with IT and transformation teams.
n Lead the identification and piloting of automation opportunities (RPA, AI-assisted decision-making)



to reduce manual effort and improve turnaround accuracy.
n Build team capability in data literacy and digital tools; drive a mindset shift from reactive operations to proactive, insight-driven management.
n Collaborate with the Digital and Innovation teams to contribute to their broader Digital roadmap, acting as a business sponsor for relevant initiatives within the domain.
n n Customer & Stakeholder Engagement
n n Ensure high levels of internal and external customer satisfaction.
n Conduct regular customer/stakeholder connect to take feedback to identify and meet their expectations.
n Collaborate with global stakeholders and cross-functional teams to uphold service quality and compliance with Service Level Agreements (SLAs).
n n People Leadership & Culture
n n Lead, motivate, coach, and develop a diverse team of 75+ employees and managers across four teams, fostering a high-performance and inclusive culture.
n Define clear career development pathways for team members; drive structured talent reviews, succession planning, and Individual Development Plans (IDPs).
n Build a culture of accountability, transparency, and continuous feedback—championing psychological safety and employee engagement.
n Drive cross-functional collaboration across teams and geographies,



leveraging intercultural competence to align diverse stakeholders.
n Represent leadership values in all internal and external engagements; act as a role model for ethical, people-first management.
n n Qualifications, Education, Experience & Skills
n Education
n n Master's degree in Finance or Business Administration, with a Bachelor's degree in Finance (preferred).
n n Experience
n n Minimum 15+ years of overall experience with at least 7–8 years in a leadership role managing large, multi-functional teams.
n Prior experience in Finance GBS/GCC is strongly preferred; Aviation industry knowledge is an added advantage.
n Demonstrated experience leading organizational transformation or process improvement programs.
n Strong exposure to AI/Digital transformation projects in an operational context is a plus.
n n Skills & Competencies
n n Excellent analytical and problem-solving skills with solid business acumen and financial literacy.
n Proficiency in PowerPoint, Excel, and data visualization tools (e.g., Power BI, Tableau).
n Strong client communication, stakeholder management, and executive presentation skills.
n Proven ability to structure complex, ambiguous situations into actionable plans.
n High customer orientation, service mindset, and intercultural competence.
n Willingness to occasionally travel internationally.
n Excellent spoken and written English for the international business communications.
n Comfortable operating in a matrixed, global organization with multiple stakeholder groups.
n n We thank all the applicants for their interest. Shortlisted candidates will be contacted within a week.

📌 Associate Director of Finance (Bengaluru)
🏢 Nexo
📍 Bengaluru