Job Description JOB DESCRIPTION
n Job Title : Apprentice
n Department : Commercial
n Sub Department : Sales Support- EXIM
n Reporting : Zonal Sales Support Supervisor / Manager
n Role Summary:
n n Assist Outside Sales / Inside Sales by providing support to carry out Sales Functions.
n n Core Responsibilities:
n n Support to outside sales / Inside Sales for Rates filing.
n Arrange to quote rate / on carriages to the customers on behalf of outside/ Inside sales.
n File rates in AQUA Contracts and follow up for closure of Freight rates if not closed at Autonomy.
n Follow up with the customers for booking (Quotation follow-up)
n Contact with Pricers on Freight and DDSM claims
n Act as Complete Backup for Outside Sales / Inside Sales linked.
n Respond to Sales Leads assigned.
n Promote CMA CGM Group Services and Non-Maritime products(e-commerce, VAS,
intermodal, CEVA...)
n Promote – SPOTON – Digital Products – Act as Support to customers on All SPOTON related commercial queries.
n Handle Digitalized Customers – SPOTON queries
n Handle rate disputes of customers and RFI Closure
n n Key Performance Indicators:
n n Need to respond to All sales leads assigned within 14 days
n All target quotations to be followed up within maximum 48 hours of sending with Pricers.
n n Qualifications and Skill Sets:
n n Minimum graduate.
n Good written and verbal communication skills.
n MS office skills.
n Go-getter and pro-active approach.
n Valuable analysis skills.
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