- This is a senior role & we are seeking an experienced Travel Management professional who can efficiently manage all aspects of mobility operations at Mumbai & Gujarat region.
- The Area Manager will be playing a catalytic role in improving business growth through sales & operational efficiency. He / She should bring the best business management practices of the Travel Industry aimed at driving business growth.
Key Responsibilities:
- Managing overall P & L of the South region (Mumbai & Gujarat)
- Improving regional market share and driving top-line growth for the region while meeting the bottom-line targets/guidelines as well.
- Delivering budget for the region, and overall management and delivery of operations for the region (Mumbai & Gujarat)
- Planning and implementing winning strategies for the regional market in line with the overall growth projection for the business
- Retaining existing customers and expanding current customer base by acquiring new corporate clients
- Supporting operations and Sales teams with information and understanding the rapidly changing competitive landscape, customer needs, preferences etc.
- Ensure the quality standards of the process are maintained.
- Ensure adherence to company policy with respect to clients and employees and Compliance with statutory obligations.
- Develop and sustain strong partner relationships by delivering superior customer services and delivering value-added services.
- Monitor receivables as per norm.
Key Deliverables :
- Operational efficiencies to maintain quality standards.
- Increase market share of ITH in the region.
- Greater Customer Satisfaction & strengthened business results.
Competencies:
- Sound understanding of Mobility Business (Corporate Car Rental), and strong quantitative and conceptual abilities.
- Setting and achieving aggressive Revenue and Profitability targets.
- Sound understanding of corporate customers' segment needs and behavior
- Must possess excellent communication skill and the ability to successfully interact at all levels.
- Strong operation and leadership skills
Educational Qualification & Experience:
- - Graduate / Diploma in Travel / Tourism, MBA Preferred
- Minimum 10-15 years of experience in the mobility industry, of which 4 - 5 years should be as a Regional Manager in one of the reputed Car rental companies with a stellar track record of success to his / her credit.