About Us:

We are a leading Premium Baking Training Institute in Chennai, dedicated to providing top-notch baking education and skills to aspiring bakers. Our mission is to empower students with the knowledge and expertise needed to excel in the Baking World.

Job Summary :

The Student Relationship Executive will play a crucial role in engaging with prospective students, understanding their needs, and converting inquiries into enrollments. This position requires excellent communication skills, a passion for education, and the ability to build strong relationships with students and their families .

Key Responsibilities:

Lead Engagement: Initiate contact with prospective students through calls and emails to discuss course offerings and address inquiries.

Relationship Building: Establish and maintain positive relationships with prospective students and their families to foster trust and encourage enrollment.

Counseling: Understand the interests and preferences of students to guide them in selecting appropriate courses that align with their career goals.
Follow-Up: Track leads and conduct follow-ups to ensure prospective students have all the information they need to make informed decisions.
Database Management:



Maintain an organized database of student inquiries, follow-ups, and enrollment status.
Sales Strategy: Collaborate with the marketing team to develop strategies aimed at achieving enrollment targets.
Feedback Collection: Gather feedback from students and parents to improve services and address any concerns promptly.

Reporting: Provide regular updates on lead conversion rates and student feedback to management.

Education:

Bachelor’s degree in Business Administration, Marketing, or a related field preferred.

Experience: Previous experience in sales, customer service, or student admissions is an advantage.

Skills:

Excellent verbal and written communication skills.

Robust interpersonal skills with a knack for building relationships.

Ability to work independently as well as part of a team.

Proficiency in MS Office Suite (Word, Excel, Power Point).

Familiarity with CRM software is a plus.

Job Type: Full-time

- Schedule: Day shift
- Experience: Customer relationship management: 3 years (Required)
- Language: English (Required)
- Work Location: Chennai

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