Consultant - Technical Support (Gwalior)

Consultant - Technical Support (Gwalior)

04 Aug
|
Recognized
|
Gwalior

04 Aug

Recognized

Gwalior

Why Ample: We value our team members, and you can look forward to

- Humane work environment with solid focus on people well - being

- Work Culture that is growth oriented and fun

- Continuous learning - on the job as well as through programs, and mentoring

- Compensation in line with the best in the industry

Ample is a 29 years old organisation. What does it mean for you?

- We are a stable organisation with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10

- We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.

- We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations

- Globally revered brands in partnerships with Ample - in the enterprise and retail industry

- You would be representing a brand that the market has revered and valued over two decades

- We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.





- Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine

We live our vision and values

- Our customers and team members experience this every day, making it a place to be for anyone engaging with us

- We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

Job Description:

- Customer service / Front-end customer handling.

- Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).

- Troubleshooting of technical related issues and ensure to resolve the issues / queries.

- Escalate problems when unable to resolve customer issues.

- Knowledge of computer hardware & software is an added advantage.

- Excellent language fluency, excellent verbal & written communication skill.

- Should be able to handle customer queries and should aim at customer delight.

- Should be technically sound.

- Self driven & goal oriented and willing to work on Weekends

📌 Consultant - Technical Support (Gwalior)
🏢 Recognized
📍 Gwalior

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