12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within BFS (Banking & Financial Services) domain. AI experience is mandatory.

12–18 years in QA/Testing, with 5–6+ years in delivery leadership, managing multi-account portfolios and testing engagements within BFS (Banking & Financial Services) domain.

Role & Responsibilities

- Own end-to-end QE portfolio delivery for BFS accounts; act as the escalation point for quality and delivery issues.
- Drive account growth and expansion through proposals, RFPs, estimations, and AI for QE service adoption within BFS clients.
- Ensure high CSAT via robust stakeholder management and impactful demos.
- Establish delivery governance across accounts (KPIs, risks, compliance, regulatory considerations, reviews).




- Lead test improvement initiatives across coverage, efficiency, and quality metrics.
- Drive adoption of AI-led QE, automation-first, and CI/CD practices across Agile/Dev Ops/Dev SecOps.
- Provide expertise across testing methodologies (integration, system, UAT, Regression, automation) with BFSI domain context.
- Mentor and guide QE associates, driving talent upskilling and capability building.
- Balance technical leadership and people management to deliver consistent, high-quality outcomes.

S [email protected] feel free to connect for the opportunity with your updated resume.

📌 Delivery Manager Banking (Mumbai)
🏢 Zensar Technologies
📍 Mumbai