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-selling sales policies as well as policies and procedures issued in relation to ORMA Group Code of Conduct KYC CDD EDD and Money laundering prevention Comply with the same including highlighting any suspicious transactions as per guidelines Complete all requisite trainings on time Key Responsibilities Strategy Contribute to the digital agenda with maximum focus on digital closure of product booking and deepening Business Migrate client transactions to the digital platform Processes Conduct Needs based conversations with clients to provide suitable products Focus on building relationship via consultative selling approach People Talent Follow up and manage expectations of clients to ensure timely processing of sales transactions Risk Management Understand the Bank s mis-selling sales policies as well as policies and procedures issued in relation to ORMA Group Code of Conduct KYC CDD EDD and Money laundering prevention Comply with the same including highlighting any suspicious transactions as per guidelines Governance Ensure compliance to all process notes and circulars issued from time to time Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Key stakeholders Priority Customers Qualifications Relationship Management Knowledge of wealth and asset products Communication Role Specific Technical Competencies Graduate Post Graduate At least 2

- 6 years experience in branch and or telesales with exposure to general banking retail operations and credit operations deposit and lending products inspection and audit requirements as applicable Leadership skills communication skills relationship building skills competitive awareness benchmarking Languages spoken
- English and at least one regional language
- Tamil Hindi Malayalam Telugu Kannada Customer Orientation and Business Focus About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies
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📌 Virtual Relationship Manager (Mumbai)
🏢 Standard Chartered
📍 Mumbai