Job Title: Concierge / Tour Manager

Department: Luxury Escapades

Location: Delhi, India

Experience: 5+ Years

About The Role

We are looking for a highly skilled and customer-focused Concierge / Tour Manager to join our Luxury Escapades team. This role involves curating exceptional travel experiences, managing high-profile clients, and ensuring seamless travel arrangements to deliver unparalleled luxury services.

Key Responsibilities
Plan, organize, and manage luxury tours and personalized travel experiences.
Act as the primary point of contact for clients, ensuring all their needs are anticipated and met.
Collaborate with luxury hotels, transportation providers, and tour operators to deliver premium experiences.
Handle last-minute changes, client requests, and crisis management with professionalism.
Research and stay updated on exclusive destinations, events, and trends in luxury travel.
Provide concierge services, including dining reservations, event bookings, and bespoke activities.
Maintain excellent relationships with clients to build loyalty and repeat business.
Manage budgets, contracts, and vendor relationships efficiently.




Prepare detailed itineraries and ensure all logistical arrangements are flawless.
Represent the brand's ethos of excellence and discretion in all client interactions.

Requirements
Bachelor's degree in Hospitality, Tourism, or a related field (Master's preferred).
5+ years of experience in luxury travel, concierge services, or tour management.
Exceptional communication and interpersonal skills.
Solid organizational skills with attention to detail.
Proficiency in managing travel software and CRM systems.
Multilingual abilities are a plus.
Adaptable and adaptable to working irregular hours, including weekends and holidays.
Passion for travel, luxury, and delivering top-tier client experiences.

Skills: multilingual abilities,exceptional communication,concierge services,event planning and coordination,budget management,communication and interpersonal skills,attention to detail,organizational skills,interpersonal skills,travel software proficiency,luxury travel management,crisis management,client relationship management,crm systems proficiency,itinerary planning,luxury travel,vendor negotiation and management,tour management

📌 Concierge / Tour Manager Delhi
🏢 PASSIONMOJO-PHRCRM
📍 Delhi