Graduate in Commerce / Business Administration / Science
MBA in Marketing / Sales (Preferred)
Experience
Minimum 2–5 years in Inside Sales, Sales Coordination, Customer Service or Tele Sales.
Experience in B2B Industrial Sales preferred.
Exposure to CRM-based sales processes.
Preferred Industry Background
Chemical Industry
Industrial Products
Manufacturing
Engineering Products
B2B Distribution
Packaging
Industrial Equipment
Raw Material Trading
Preferred Exposure
Lead Qualification
Telecalling
Customer Support
Quotation Preparation
CRM Management
Sales Coordination
Appointment Scheduling
Follow-up Management
MIS Reporting
Must Have
Excellent verbal and written communication
Skilled email etiquette
Solid follow-up discipline
High attention to detail
Customer service orientation
Positive computer skills (Excel, CRM, MS Office)
Ability to multitask and coordinate across departments
Organized and process-driven
Role Definition
To support business growth by managing inbound inquiries, generating and nurturing leads, coordinating quotations and follow-ups, maintaining CRM discipline, supporting the field sales team, and ensuring an exceptional customer experience from inquiry to order confirmation.
Primary Objective: Convert inquiries into qualified opportu