Job Summary To service a portfolio of Client and / or Reinsurer ledger accounts pertaining to one geography / region. Ensuring balances are collected and paid in accordance with contractual requirements or pre-defined service standards.
Responsibilities
Where required, perform accurate authorising in accordance with the Payment Authorisation Manual
Develop a sound understanding of the business process
Work independently (or with the Technical Team / AM / CSA) to manage and resolve queries from Clients and Claims adjusters / Reinsurers, seeking assistance as required, ensuring escalation where necessary, and resolution with minimum delay
Manage workload / volumes and delivery expectations as per business requirement
Ensure adherence to compliance and operate within the guidelines of internal and external regulators.
Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company.
Ensure ongoing, effective relationships with stakeholders (Internal/external)
Ensure all relevant reports (Operational and Financial)
are reviewed on a timely basis and relevant comments are updated
Works proactively with peer group and team members to share knowledge to achieve the best results for the clients / markets
Requirements
Knowledge: Graduation in Commerce
Background
Working knowledge of Computers (Technological effective)
Relevant Insurance / Reinsurance industry experience would be beneficial
Awareness of basic accounting fundamentals (debit/credit)
To prioritise and organise tasks with minimum assistance from others
Demonstrate a level of Logical Thinking
To be coachable
Skills
Business Communication - Written & Verbal
Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)
Basic MS Office Skills (especially, Excel and Word)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Advisor/ Sr Advisor Mumbai (India)
🏢 Artex Risk Solutions
📍 India
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