Role & responsibilities
Handle customer inquiries and after-sales support requests.
Coordinate with internal teams for issue resolution and service delivery.
Maintain regular follow-ups with customers to ensure satisfaction.
Manage warranty/service-related documentation and records.
Track customer complaints and ensure timely closure.
Prepare service reports and update CRM systems
Communicate with customers regarding product/service updates.
Build and maintain long-term customer relationships.

Preferred candidate profile
Graduate in any discipline (MBA in Marketing/Sales preferred).
15 years of experience in B2B sales, industrial sales, or field sales.
Prior experience in industrial gases, manufacturing, or related industrial products is an added advantage.
Solid communication, negotiation, and convincing skills.
Ability to develop and maintain long-term customer relationships.
Self-motivated, target-oriented, and able to work independently.
Valuable understanding of local industrial market and customer segments.
Basic knowledge of MS Office (Excel, Word, Outlook).

📌 After Sales Executive Ahmedabad
🏢 ATCO Atmospheric and Speciality Gases
📍 Ahmedabad