Oversee the daily operations of the hospital/clinic. Ensure smooth patient registration, admission, and discharge processes. Supervise administrative and clinical support staff. Maintain NABH, ART Act, and other regulatory compliance.
Monitor patient satisfaction and resolve complaints promptly. Coordinate with doctors, nursing, pharmacy, laboratory, and other departments. Manage staff scheduling, attendance, and performance. Prepare daily, weekly, and monthly operational reports.
Ensure quality, safety, cleanliness, and infection control standards. Control operational costs and improve efficiency and patient experience.