Key Skills:

Reporting, Coordination, Assessment Configuration, Data Analysis, Administration, Client management, Assessment Support, Analytical Approach, Communications, Problem, MS Word, Excel

Roles and Responsibilities:
Manage daily assessment operations for assigned clients, including test configurations, candidate management, and run-time support during assessments.
Handle client interactions to ensure timely responses, seamless coordination, and effective utilization of assessment offerings.
Identify, address, and resolve technical issues encountered by clients or candidates during assessments.
Generate and analyze periodic usage reports (monthly/quarterly/annual) to support subscription tracking, billing validation, renewals, and business growth.
Drive product adoption by guiding clients.
Maintain data accuracy, monitor usage trends,



and derive insights to enhance client engagement and retention.
Adhere to standardized processes, practices, and operational methodologies to ensure consistent delivery.

Skills Required:
Understanding of the assessment industry.
Hands-on experience with MS Office tools, particularly Excel & Word.
Excellent spoken and written English skills with the ability to communicate clearly and professionally.
Positive analytical and consulting ability.
Ability to work collaboratively with supervisors, cross-functional teams, and co-workers.
Requires a versatile schedule, including occasional weekends to meet customer requirements.

Education:

Bachelor's Degree in related field

📌 Assessments Execution Account Manager Bengaluru
🏢 MyCareernet
📍 Bengaluru