Talasha has been mandated to hire an Assistant Manager- Last Mile Operations for a funded apparels brand based out of Delhi. In this role you will manage and optimize end-to-end last-mile delivery operations. This role is critical in ensuring seamless execution, solid partner coordination, and high customer satisfaction through productive operational management and data-driven decision-making.

Responsibilities
Last-Mile Operations Management

• Oversee end-to-end last-mile delivery operations and ensure smooth daily execution.
Monitor delivery performance and address operational bottlenecks proactively.
Partner & Stakeholder Management

• Coordinate with delivery partners to ensure timely and efficient service.
Manage escalations and resolve operational issues to maintain service standards.
Performance & KPI Management





• Track and drive key operational metrics such as On-Time Delivery (OTD), First Attempt Success Rate, Route Adherence, and related KPIs.
Identify trends, analyse performance gaps, and implement improvement initiatives.
Reporting & System Updates

• Maintain accurate MIS reports, POD completion, and real-time operational updates in systems.
Ensure data accuracy and timely reporting for operational visibility and decision making

Positive to Have-
Experience in overseeing last mile operations of D2C brands
Experience in owning key delivery metrics (On-Time Delivery (OTD), First Attempt Success Rate, Route Adherence, and related KPIs)
Experience in creating MIS dashboards

CTC - Upto Rs.10LPA (Basis last drawn) Location- Delhi, Okhla

📌 Assistant Manager Last Mile Operations Delhi
🏢 Talasha
📍 Delhi