Popular Vehicles & Services Ltd., one of the leading automobile dealership groups in India, is looking for Malayalam Voice process Executives to join our Customer Relation Center. This role involves interacting with customers over phone for sales support, service support, lead follow-ups, feedback collection, and customer assistance.

If you enjoy talking to customers and building relationships, we would love to hear from you.

Job Responsibilities:
Handle inbound and outbound customer calls
Follow up with customers regarding vehicle sales enquiries and service reminders
Contact customers for feedback collection after sales and service
Manage digital leads received through website, social media, and online campaigns
Assist customers with vehicle service bookings and general enquiries
Record all customer interactions and call outcomes in the CRM system
Maintain a qualified and customer-friendly communication approach

Skills Required:




Good communication skills in Malayalam and basic English
Ability to interact confidently with customers
Basic computer knowledge
Good listening and problem-solving skills

Benefits:
Performance Incentives (Based on Performance)
PF & ESI Advantages
Training Provided
Opportunities for career growth within CRC operations

Qualification:
Plus Two and Above

Experience:
Freshers & Experienced can apply

If you are passionate about customer interaction and looking to build a career in the automobile industry, we would love to hear from you. Apply today and become part of our growing Customer Relation Center team at Popular Vehicles & Services Ltd. Job Types: Full-time, Permanent

Pay: ₹13,500.00 - ₹17,000.00 per month

Benefits
Versatile schedule
Health insurance
Paid time off
Provident Fund

Work Location: In person

📌 Bpo Voice Process Kakkanad (India)
🏢 Maruti Suzuki (Popular Vehicles u0026 Services)
📍 India