We are looking for an experienced and customer-focused Restaurant Captain to supervise service staff and ensure excellent dining experiences. The ideal candidate will coordinate floor operations, maintain service standards, and ensure customer satisfaction.
Key Responsibilities
Supervise and guide waiters and service staff during shifts
Welcome guests and ensure timely, courteous service
Take customer orders and ensure accurate order delivery
Handle customer complaints professionally and promptly
Coordinate with kitchen staff for smooth service operations
Ensure cleanliness and proper setup of dining areas
Monitor service quality and staff grooming standards
Assist in training new service staff
Ensure compliance with restaurant policies and hygiene standards
Required Skills & Qualifications
Minimum high school diploma (hotel management preferred)
Robust knowledge of food & beverage service
Good communication and leadership skills
Customer-oriented attitude
Ability to work in shifts, weekends, and holidays
Knowledge of POS systems is an advantage
Experience
2–5 years of experience in restaurant service
Prior experience as a Captain / Supervisor preferred
Job Types: Full time, Permanent Pay: ₹18,000.00 - ₹22,000.00 per month