Dedicated and detail-oriented Sales Assistant with experience in sales coordination, customer relationship management, order processing, and administrative support. Skilled at assisting the sales team by managing customer inquiries, preparing quotations, coordinating with internal departments, and ensuring smooth order execution. Solid organizational and communication skills with a customer-focused approach and the ability to work in a quick-paced setting.
Key Responsibilities:
Assist the sales team in preparing quotations, proforma invoices, and commercial proposals.
Respond to customer inquiries and provide product and pricing information.
Process customer orders and maintain accurate sales records.
Coordinate with internal departments to ensure timely order fulfillment.
Track order status and provide customers with regular updates.
Maintain customer databases and sales-related documentation.
Prepare sales reports, presentations, and performance summaries.
Schedule meetings and provide administrative support to the sales team.
Follow up with customers regarding orders, payments, and general queries.
Resolve customer concerns by coordinating with relevant departments.
Support promotional activities, marketing campaigns, and customer events.
Ensure accurate data entry and maintain confidentiality of customer information.
Key Skills:
Sales Coordination
Customer Relationship Management (CRM)
Order Processing
Quotation Preparation
Customer Service
MS Excel, Word & PowerPoint
Communication Skills
Time Management
Attention to Detail
Problem Solving
Team Collaboration
Administrative Support