KEY RESPONSIBILITIES — SALES
Own the center monthly and quarterly enrollment and revenue targets across all programs offered.
Convert walk-ins, phone inquiries, and digital leads into admissions through effective counseling and follow-up.
Counsel prospective students and parents on course offerings, fee structures, and outcomes, tailoring the pitch to each family's needs.
Drive local outreach — school/college tie-ups, seminars, referrals, and community engagement — to build the inquiry pipeline.
Track and report daily/weekly sales funnel metrics (inquiries, walk-ins, conversions, drop-offs) and course- correct proactively.
Coordinate with the marketing team on local promotions, offers, and campaign execution.

KEY RESPONSIBILITIES — SERVICE & OPERATIONS
Ensure smooth day-to-day center operations, including batch scheduling, faculty coordination, and classroom readiness.
Act as the first point of contact for student and parent queries, complaints, and escalations, resolving them promptly and professionally.




Monitor student attendance, engagement, and satisfaction; drive retention and address early warning signs of attrition.
Maintain accurate records of enrollments, fee collections, and student data in line with company systems.
Liaise with faculty and academic teams to ensure timely delivery of the academic calendar and quality of instruction.
Ensure the center maintains high standards of housekeeping, safety, and presentation at all times.
Manage front-office staff and support team performance at the center.

KEY PERFORMANCE INDICATORS
Monthly/quarterly enrollment and revenue achievement against target.
Lead-to-admission conversion rate.
Student retention and satisfaction levels.
Turnaround time on query/complaint resolution.
Center operational compliance (attendance records, fee reconciliation, reporting accuracy).

📌 Center Manager Bengaluru (India)
🏢 Angel and Genie
📍 India