: Customer Contact Representative Company Overview

NetRTech Solutions LLP is a energetic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we deliver creative solutions and exceptional value to our clients.

Role Summary

We are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad. This is a full-time, in office role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience. Key Responsibilities

Respond to customer inquiries and concerns in a professional and empathetic manner

Resolve customer issues efficiently to maintain high satisfaction levels

Build and maintain strong, positive relationships with customers

Assist the team in enhancing customer service processes and quality





Manage multiple tasks effectively while maintaining accuracy and attention to detail Required Qualifications

Excellent communication and interpersonal skills

Strong problem-solving and multitasking abilities

Patient, positive, and detail-oriented mindset

Previous customer service experience is an added advantage

Fluency in multiple languages is a plus

Minimum qualification: High school diploma or equivalent Salary & Benefits

CTC: ₹26,000 – ₹38,000 per month

Night Shift Allowance: Additional compensation for hours worked beyond 40 per week Perks & Facilities:

Complimentary meals during shifts

Cab facility available between 9:00 PM – 6:00 AM

Temporary accommodation provided for 5 days for relocated candidates

Travel tickets from your place to Ahmedabad. Job Type

Full-time

📌 Customer Service Representative Mumbai
🏢 NETRTECH SOLUTIONS
📍 Mumbai