Contact prospective and existing customers through phone calls, WhatsApp, email, and other communication channels.
Respond promptly to customer inquiries and provide accurate product or service information.
Convert customer inquiries into confirmed sales/orders.
Build and maintain long-term customer relationships.
Follow up regularly with prospects until the sales process is completed.
Coordinate with internal departments to ensure smooth order processing and customer support.
Maintain accurate customer records in the CRM or other company systems.
Achieve assigned monthly sales and conversion targets.
Identify prospects for repeat business and upselling.
Resolve customer concerns professionally and escalate issues when required.
Prepare daily, weekly, and monthly activity and sales reports.
Ensure compliance with company policies, pricing guidelines, and sales procedures.
Maintain confidentiality of customer and company information.

📌 Customer Relationship Executive Kozhikode (India)
🏢 Bronet Group
📍 India