CRM Executive - In this role, he/she will coordinate with the Sales and Marketing team to boost the company’s market presence and increase customer engagement. Ultimately, we want to increase revenues and achieve business goals by building a customer-oriented company.
Requirements :
Any graduate degree
Should have excellent communication skills
Proficiency in English and Hindi
Key Roles and Responsibilities:
Coordination of clients' concerns and adjustment of the services or products to the clients' needs
Receiving Calls, Filtration for Positive Leads and then send to the concern sale team.
Should have knowledge for Social Media platform like Instagram, Facebook etc.
Should have Microsoft Knowledge like Excel, Word, PPT
Ensuring a high-performing customer service system.
Strongly developed networking and communication as well as analytical skills.
Interpersonal skills as well as the will and ability to cooperate with people from other departments and managerial levels.
Developing in-depth knowledge of product features and perks.
Advising customers on suitable product and dealer selection based on their needs and specifications.
Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
Ensure the CRM system provides an effective sales funnel.
Assist with organizing promotional events to reach prospective customers.
Pay: ₹200,000.00 - ₹300,000.00 per year
Application Question(s)
Do you belong to Bangalore, then only apply ?
Having 1+ years of experiences in CRM, then only apply?