responsibilities FOR CUSTOMER RELATIONSHIP MANAGER:
Customer Outreach:
Make inbound and outbound calls to target customers for our projects.
Follow up with interested customers to close deals.
Lead Generation:
Generate prospects over the call and through company-supported databases.
Send mailers and maintain a complete database of customer interactions.
Customer Liaison:
Act as a liaison between customers and the company, providing updates on service status, pricing, and current product releases.
Customer Relationship Building:
Establish, maintain, and expand the customer base through excellent customer service and relationship-building skills.
Reporting and Database Management:
Maintain accurate records and reports on customer interactions and sales performance.
Preferred candidate profile
Any Graduates with 0 to 5 years of experience in sales and marketing.
Excellent Communication and negotiation skills.
Should have positive work ethics and follow ups.
Follow-up & updates to clients Candidate should have patience and calm under pressure, attentiveness and speed, clear and polite communication skills, ability to learn about the product, ability to read customer, positive in MS Office, self motivated and responsible.
Handful experience in the field of Business Development & Customer Handling
Providing complete information to clients.
Ability to convince and convert leads into customers.