We are looking for a Customer Success Engineer with solid technical expertise in medical devices to support deployments, software compliance, troubleshooting, and customer success across government healthcare facilities in Assam.
Key Responsibilities
Install, configure, and troubleshoot medical devices and software.
Ensure basic software compliance and smooth system operations.
Provide onsite technical support and user training.
Coordinate with hospitals and government healthcare facilities for successful implementation.
Diagnose and resolve hardware and software issues.
Maintain service reports, installation records, and compliance documentation.
Travel across Lower and Southern Assam to support customer sites.
Requirements
B.E./B.Tech in Biomedical Engineering or a related field.
1–3 years of experience in medical devices (mandatory).
Experience in public health or government healthcare projects is preferred.
Robust technical troubleshooting and communication skills.
Willingness to travel extensively across Assam.
Knowledge of Assamese, Hindi, and English is preferred.