Confident, polished spoken and written English you can hold a room and represent a premium brand. The ability to absorb technical product knowledge rapid and explain it simply. Robust organisation and follow-through across a multi-stage process nothing slips. Genuine fluency with AI tools to speed up your own work. Customer empathy with a backbone you can say no gracefully.
Added advantages
CS / CX experience in premium wellness, medical devices, or high-ticket / capex products. + Experience handling customer queries on Amazon, Shopify and Instagram. + Hands-on with CRM or helpdesk tools; a track record of building automations or improving processes. + Fluency in Tamil, Hindi and English. + B2B post-sale or payment-collection coordination experience.
Preferred candidate profile
Graduate with a robust foundation in client communication, query resolution, and relationship management. Skilled in handling multi-channel customer interactions (voice, email, chat) to maximize satisfaction and retention. Eager to leverage problem-solving skills and CRM familiarity as a Customer Success Executive.
📌 Customer Success Executive Chennai
🏢 Talent Corner HR Services
📍 Chennai
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