A Customer Service Executive is a qualified who interacts with customers to answer questions, resolve complaints, provide product or service information, and ensure customer satisfaction.

Typical responsibilities include
Responding to customer inquiries via phone, email, chat, or in person.
Resolving customer complaints and issues promptly.
Processing orders, returns, refunds, or service requests.
Maintaining accurate customer records.
Escalating complex issues to the appropriate department.
Following up with customers to ensure their concerns are resolved.

Key skills:
Excellent communication and interpersonal skills.
Problem-solving and conflict resolution.
Active listening.
Patience and empathy.
Time management.
Basic computer skills and familiarity with CRM software.

Common qualifications:
High school diploma or bachelor's degree (depending on the employer).
Experience in customer service is often preferred.
Positive verbal and written communication skills.

Perks
Provident Fund

Work Location: In person

📌 Customer Service Assistant Mangalore
🏢 VK Furniture and Electronics, Mangalore
📍 Mangalore