We are looking for a customer-focused Client Relationship Executive to build and maintain solid relationships with clients throughout the property buying, selling, or leasing process. The ideal candidate should have excellent communication skills, a service-oriented approach, and the ability to ensure a seamless customer experience while supporting business growth.
Key Responsibilities
Build and maintain robust relationships with new and existing clients.
Handle client inquiries and provide accurate information about projects and properties.
Coordinate property visits, meetings, and follow-ups with prospective clients.
Ensure timely follow-up with leads to maximize conversions.
Address client concerns and resolve issues promptly to ensure customer satisfaction.
Coordinate with the sales team and other departments to ensure smooth client communication.
Maintain client records, CRM data, and documentation.
Assist clients with the booking process and required documentation.
Collect client feedback and share insights for service improvement.
Prepare client interaction reports and MIS for management.
Requirements
BBA, B.Com, MBA (Marketing), MBA, or any Graduate.
1–3 years of experience in client relationship management, customer service, or sales within the real estate industry.
Excellent communication, interpersonal, and relationship management skills.
Proficiency in MS Office and CRM software.
Strong negotiation and problem-solving abilities.
Ability to work in a target-driven and customer-focused workplace.
Skills Required
Client Relationship Management
Customer Service
Lead Follow-up
CRM Management
Sales Coordination
Communication & Negotiation
Documentation
Problem-Solving
Time Management
Team Collaboration