03 Aug
|
Mahindra Research Valley
|
Chennai
03 Aug
Mahindra Research Valley
Chennai
Handle inbound and outbound customer calls professionally. Respond to customer inquiries through phone, email, and chat. Resolve customer complaints and provide appropriate solutions. Maintain a high level of customer satisfaction and service quality. Update customer information and interaction records in the system. Provide accurate information about products, services, and company policies. Follow up with customers to ensure timely issue resolution. Escalate complex issues to the appropriate department when required. Achieve customer service and quality performance targets. Maintain confidentiality of customer information. Coordinate with internal teams to resolve customer concerns efficiently. Follow company policies and standard operating procedures (SOPs).
Pay: ₹19,752.53 - ₹22,092.15 per month
Perks
Commuter assistance
Food provided
Health insurance
Work Location: In person
📌 Customer Care Executive Cce Chennai
🏢 Mahindra Research Valley
📍 Chennai