We are looking for a energetic and customer-focused individual to join our team as a Customer Support Executive Voice. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring customer satisfaction. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to manage customer interactions professionally.
Responsibilities
Handle customer calls and respond to queries in a timely and qualified manner
Provide accurate information about products/services
Resolve customer complaints and escalate issues when necessary
Maintain records of customer interactions and feedback
Ensure high levels of customer satisfaction and adherence to service quality standards
Responsibilities
Excellent verbal communication skills in English and local languages
Prior experience in voice process/customer service preferred
Valuable listening and problem-solving skills
Ability to work in shifts and handle pressure situations
Basic computer knowledge
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Support Executive Noida
🏢 Aksedge Software
📍 Noida
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