We are looking for a proactive and customer-focused Customer Service Executive to manage customer inquiries, provide timely support, and ensure a high level of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries via phone, email, and other communication channels.
Resolve customer complaints and provide appropriate solutions.
Process customer orders, quotations, and service requests.
Maintain accurate customer records and documentation.
Coordinate with internal departments to ensure timely service delivery.
Follow up with customers to ensure issues are resolved.
Prepare customer service reports and maintain service standards.
Requirements:
Bachelor's degree in any discipline.
13 years of customer service experience.
Positive communication and interpersonal skills.
Proficiency in Microsoft Office applications.
Ability to multitask and work in a rapid-paced environment.
Solid problem-solving and organizational skills.
Preferred Skills:
Customer-oriented mindset.
Attention to detail.
Team player with a positive attitude.
📌 Customer Service Executive Chennai
🏢 Enrich Property Developers
📍 Chennai
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