We are looking for a confident and customer-focused Customer Care Executive to join our team in Chengannur.
Location: Chengannur
Qualification: Any graduation with positive knowledge of MS Office
Experience: 2–5 years in customer service, customer support, or a related role
Key Responsibilities
Handle customer enquiries through calls, emails, and direct communication
Resolve customer complaints professionally and promptly
Maintain accurate customer records and follow-up details
Coordinate with internal departments to ensure timely resolution
Provide clear information about company services and processes
Maintain a positive and skilled relationship with customers
Required Skills
Valuable communication and interpersonal skills
Proficiency in MS Office
Strong problem-solving and customer-handling abilities
Ability to manage multiple customer enquiries efficiently
Fluency in Malayalam and English will be an advantage