Key Responsibilities
Handle customer queries via calls, WhatsApp, email & social media
Provide product info, order updates & after-sales support
Resolve complaints and ensure timely issue resolution
Coordinate with Sales, Logistics & Operations teams
Maintain accurate records of interactions & follow-ups
Requirements
1–3 years experience in Customer Service / Support / Care
Excellent verbal & written communication skills
Robust problem-solving and customer handling abilities
Proficiency in MS Office & CRM tools preferred
Experience in Jewellery, Luxury Retail, Fashion, or E-commerce is a plus
MBA preferred
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Gurugram
🏢 AV Talent Checkers
📍 Gurugram
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