We are looking for enthusiastic and customer-focused candidates to join our Voice Chat Blended Process team. The role involves assisting customers through both voice calls and chat while delivering a high-quality customer experience.
Key Responsibilities - Handle customer queries through voice calls and chat.
Resolve customer concerns professionally and efficiently.
Provide accurate information and maintain a positive customer experience.
Meet quality, productivity, and performance targets.
Document customer interactions accurately in the system.
Follow company policies and standard operating procedures. Eligibility - Freshers and experienced candidates are welcome.
Undergraduate and Graduate candidates are eligible.
Only male candidates.
Excellent English communication skills (spoken and written).
Strong customer handling and problem-solving skills.
Immediate joiners are preferred.
Shift
Timings - 3:00 PM – 12:00 AM - 4:00 PM – 1:00 AM - 5:00 PM – 2:00 AM Salary &
Perks - Salary: Up to ₹27,000 CTC.
Night shift allowance provided.
Growth opportunities opportunities.
Training and supportive work setting.