We are looking for a warm, articulate, and organized Dental Front Office Executive to manage day-to-day administrative operations and ensure a seamless, welcoming experience for our patients.
Key Responsibilities
Patient Engagement: Greet patients warmly, manage check-in/check-out processes, and deliver excellent in-person and phone customer service.
Appointment & Calls: Manage inbound call inquiries, schedule, confirm, and reschedule patient appointments to optimize clinic workflow.
Records & Billing: Maintain accurate digital patient records using dental practice software, collect payments, and explain treatment fees/financial options.
Coordination: Liaise between patients and dental doctors to ensure smooth operations and minimal waiting times.
Inventory & Office Admin: Monitor front office supplies, handle basic inventory management,
and maintain clean and organized reception and waiting areas.
Desired Candidate Profile
Education: Any Graduate / Bachelor's Degree.
Experience: Minimum 2+ years of administrative/front desk experience (prior experience in a dental clinic, hospital, or healthcare setup is highly preferred).
Software Knowledge: Hands-on experience with healthcare management software like Practo, MocDoc, or similar CRM systems is a solid advantage.
Computer Skills: Proficiency in MS Office (Word, Excel) and basic email etiquette.
Soft Skills: Excellent verbal communication, patient empathy, solid multitasking abilities, and polite phone etiquette.
📌 Dental Front Office Executive / Receptionist Chennai (India)
🏢 Zubnik Healthcare
📍 India
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