Key Responsibilities: · Obtaining and updating lists of individuals' contact details. · Recording all successful and unsuccessful attempts. · Make outbound calls to clients/customers as per the provided list. · Maintain and update call records in the database/CRM. · Achieve daily/weekly/monthly calling and conversion targets. · Build and maintain positive relationships with customers. · Escalate unresolved issues to the appropriate department.

Requirements: · Minimum 1 year of experience as a caller, telecaller, or in a similar role (freshers may also apply if applicable). · Excellent verbal communication skills in [English/Hindi/Bengali]. · Good listening skills and ability to handle objections professionally.



· Basic computer knowledge (MS Office, CRM tools, data entry). · Ability to work independently and as part of a team. · Target-driven with a positive attitude and customer-first approach.

Preferred Skills: · Prior experience in sales/customer service/telemarketing. · Multilingual ability will be an added advantage.

Why Join

Us? · Market-competitive salary with performance-based incentives. · Prospect to learn and grow within the organization. · Supportive team culture and positive work setting.

📌 Customer Engagement Executive West Bengal
🏢 CLIRNET
📍 West Bengal