Here is the detailed -

Core Skills
Strong written and verbal communication skills.
Excellent attention to detail and accuracy in data handling.
Strong accountability and ownership of assigned activities.
Ability to manage multiple tasks and prioritize workload effectively.
Good analytical and problem-solving skills.
Ability to follow defined processes and standard operating procedures.
Strong documentation and record management skills.
Ability to work independently with minimal supervision.

Technical Skills
Proficiency in Microsoft Office applications, especially Excel.
Experience working with enterprise applications, workflow tools, or ticketing systems.
Basic understanding of data validation and reporting activities.
Ability to quickly learn new applications and business processes.

Preferred candidate profile
Experience in backend operations, customer support, insurance operations, compliance operations, or data management.
Exposure to regulatory/compliance-based processes is an added advantage.




Experience supporting global customers preferred.

KRA
Perform accurate data entry and system updates.
Validate information and identify discrepancies.
Maintain accurate records and documentation.
Ensure compliance with defined data quality standards.
Maintain project SLA and timelines.

Additional Specification
Candidates should be comfortable working in rotational shifts, including night shifts.
Immediate joiners preferred.
Candidates should demonstrate stability and commitment in previous employment.
Solid willingness to learn business processes and technology platforms.
Ability to work in a team-oriented and customer-focused setting.
Experience supporting US-based customers/business operations is preferred.
Shift: Adaptable US Shift (Eastern and Pacific Time Zone)
Working Days: 5 Days

Preferring Immediate Joiners

📌 Customer Support Executive Us Shift Gurugram (India)
🏢 Aithent
📍 India