Role & responsibilities
Attend to customer complaints and resolve the issues with minimum down-time.
Would be required to attend to field visits on a pan-India basis.
Submit a detailed report to the service co-ordinator on actions taken on field to resolve a complaint.
Co-ordinate with OEMs for faster resolution of product complaints.
Assist out-station field service engineers in solving problems with their machines.
Carry out routine preventive maintenance of machines at the customer's site.
Installation & demo of machines at the customer's site.
Carry out pre-installation assessment of the customer's site and prepare the site for installation.

Preferred candidate profile

Candidates who have completed B.Tech or B. E in Electronics or associated streams with hands-on experience in troubleshooting of computers and medical equipment are preferred. Having experience in medical equipment used for physiotherapy is a plus.

Pay: ₹300,000.00 - ₹700,000.00 per year

Perks
Provident Fund

Work Location: In person

📌 Field Service Engineer Chennai (India)
🏢 BIOTECH INDIA
📍 India