Position: US Freight Dispatcher

Location: Noida, Sector 2

Shift: Night- 6:30 PM to 3:30 AM (drop off facility available)

Must have: Atleast 1 year experience as Freight Dispatcher

Key Responsibilities
Dispatching & Route Optimization
Plan, schedule, and dispatch loads to carrier drivers or owner-operators across active US time zones.
Utilize load boards (DAT, Truckstop) and Transportation Management Systems (TMS) to assign and monitor shipments.
Proactively monitor weather forecasts, traffic disruptions, and route constraints to re-route drivers and prevent transit delays.
Tracking, Tracing & Issue Resolution
Perform real-time check-ins with drivers at pickup, transit, and delivery stages.
Update load status, location, and accurate ETAs in the TMS system continuously.
Swiftly handle operational exceptions including vehicle breakdowns, layovers, detention, lumpers, and rejections.
Documentation & Regulatory Compliance
Collect, verify, and archive essential shipping documents: Rate Confirmations, Bills of Lading (BOL), and Proof of Delivery (POD).
Ensure driver compliance with FMCSA Regulations, Hours of Service (HOS), and Electronic Logging Device (ELD) tracking (e.g., Samsara, KeepTruckin).
Coordinate accessorial charges (detention, layover, TONU)



with brokers/customers and maintain accurate billing records.
Stakeholder Communication
Maintain constant communication via phone, email, and messaging platforms with drivers, brokers, and logistics coordinators.
Provide timely status notifications and delay alerts to customers and brokers to ensure exceptional service quality.

Key Requirements & Qualifications
Experience: 1+ years of experience in US Freight Dispatching, 3PL operations, or US trucking logistics.
Shift Flexibility: Must be willing to work fixed Night Shifts aligned with US Eastern/Central business hours.
US Logistics Knowledge: Solid understanding of US geography, major freight corridors, DOT rules, FMCSA compliance, and HOS rules.
Software Skills: Hands-on experience with TMS software, ELD platforms (Samsara/Motive), and load boards (DAT, Truckstop).
Communication: Excellent verbal and written English communication skills with a neutral accent and solid negotiation abilities.
Problem-Solving: Robust critical thinking skills under pressure to handle emergencies, delays, and schedule conflicts.

Pay: ₹30,000.00 - ₹45,000.00 per month

Advantages
Commuter assistance
Paid sick time
Paid time off

Work Location: In person

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