Key Responsibilities
Conduct meetings with customers for EMI and overdue collection as directed by the Collections team.
Act as the main point of contact (PoC) for customers within the cluster, ensuring effective communication and resolution of issues.
Gather continuous feedback from customers to improve service delivery and customer satisfaction.
Skills and Background
Ability to liaise effectively with local authorities such as Police and Court officials.
Graduate qualification required.
Minimum 2 years of work experience in a related field.