Develop and implement the organization's quality strategy aligned with business objectives.
Lead Quality Assurance (QA), Quality Control (QC), Supplier Quality, and Customer Quality functions.
Ensure compliance with ISO 9001, IATF 16949, and other applicable industry standards.
Establish and monitor quality KPIs, including PPM, COPQ, customer complaints, warranty performance, and process capability.
Drive continuous improvement initiatives using Lean, Six Sigma, Kaizen, SPC, FMEA, APQP, PPAP, and Root Cause Analysis.
Lead internal, customer, supplier, and certification audits, ensuring timely closure of corrective and preventive actions.
Manage customer quality concerns and ensure effective resolution through structured problem-solving methodologies.




Develop supplier quality systems, conduct supplier audits, and improve supplier performance.
Collaborate with Manufacturing, Engineering, R&D;, Procurement, and Operations to improve product and process quality.
Build and mentor high-performing quality teams through coaching, training, and succession planning.
Ensure compliance with statutory, environmental, and safety requirements related to quality operations.
Prepare quality performance reports and present business updates to senior leadership.

📌 Quality Head Tamil Nadu
🏢 Universal Heat Exchangers
📍 Tamil Nadu