Role & Responsibilities
Welcome and assist patients and visitors in a professional and courteous manner.
Manage patient registration, appointments, and follow-up scheduling.
Answer incoming calls and respond to patient enquiries.
Make telecalling for appointment confirmations, follow-ups, and lead conversion.
Coordinate with doctors and staff for smooth daily clinic operations.
Maintain patient records and ensure accurate documentation.
Handle billing, payments, and basic administrative tasks.
Manage WhatsApp and email communication with patients.
Ensure a clean, organized, and patient-friendly front office setting.
Provide excellent customer service and maintain patient satisfaction.

Preferred Candidate Profile
Graduate in any discipline.
3+ years of experience in front office, reception, customer service, telecalling,



or hospital administration (Freshers with excellent communication skills may also apply).
Excellent verbal communication in Hindi and basic English.
Good interpersonal and patient-handling skills.
Computer proficiency (MS Office, Excel, Email, WhatsApp).
Well-groomed, confident, and customer-oriented personality.
Ability to multitask and work in a fast-paced environment.
Experience in hospitals, clinics, diagnostic centres, or healthcare will be an added advantage.

Perks and Advantages
Competitive salary with performance-based incentives.
Skilled and supportive work environment.
Training and career growth opportunities.
Exposure to modern healthcare and patient management systems.
Employee discounts on selected healthcare and wellness services.

📌 Front Office Manager Jaipur (India)
🏢 Kimi Medihealth
📍 India