We are looking for a dynamic and communication-oriented (Arabic/Bengali Language) Calling Process Executive to join our team. In this role, you will connect with business owners over the phone to verify, update, and improve their presence on Google Maps and Google Business Profiles. Your primary focus will be data accuracy, customer support, and guiding clients on how to optimize their online visibility.
Core Competencies & Skills:
Language Proficiency: Very Positive at Reading, Writing and Speaking in the Arabic
Technical Savvy: Basic understanding of how Google Maps function. Comfort with navigating multiple browser tabs.
Research & Navigation: Ability to navigate websites to validate information
Analytical Thinking & Decision Making: Ability to make sound decisions on ambiguous cases and categorize claims accurately.
Flexibility: Willingness to work in rotational shifts based on the target geography
Adaptive Learning: The operator should have the ability to work in a agile environment with rapid tool assimilation.
Operational Requirements:
Work Workplace: Must be comfortable working in a 24x5 environment (Sun-Thu) and working from the office.