Role & responsibilities
Responds to inquiries and complaints received from physicians, pharmacies, consumers and sales representatives; investigates / documents the questions & answers on the appropriate

forms/database.
Supports Medical Information Department in updating and creating standard response letters and FAQs to ensure current and accurate information is being disseminated.
Assumes responsibility to collect details of adverse events received by any medium (telephone, fax, email) and perform initial assessment according to local procedures and in accordance with drug safety procedures.
Maintains and updates product information and other related documents in APCER or clientspecific database.
Performs thorough medical literature searches in various databases (e.g. OVID, PubMed,EMBASE)




Contacts internal resources or clients to solicit information required for high level detail in order to pro-vide accurate answers to product-related inquiries.
Supports the creation and review of SOPs and other procedural documents.
Prepares and Reviews Weekly/Monthly Reconciliation Reports.
Compliance to project guidelines
Execution of Company Standard Operating Procedures
Maintain awareness of changes to/current regulations affecting MI activities.
To carry out necessary administrative duties required for the job.
Other duties as assigned by management.
Builds and maintains positive relationships across functional units and company affiliates.
To work as a Subject Matter Expert for assigned clients/responsibilities

Preferred candidate profile

📌 Trainee Associate/ Associate Medical Information Uttar Pradesh (India)
🏢 Apcer Life Sciences
📍 India