• Handle Scheduling and non-scheduling activities like Profile screening, Scheduling loops, comparison and validation of profiles on different Recruiting services tool.
• Come up with process improvement ideas and participate in continuous improvement/Lean projects.
• Maintaining highest quality and improving customer experience
• Address customers queries on a timely manner.
• Adhere to process level SLAs.
• Able to work on critical processes which needs dive deep and attention to details.
• Proactive with deliverable and display Ownership
• Providing guidance and support with queries from teammates
•24x7 shift timings.
Location: Hyderabad / Bangalore (Free cab pickup and drop + Overtime allowance + Night Shift Allowance)