Company Description IDP is a global leader in international education services, with more than 50 years of experience helping students achieve their study abroad goals. Headquartered in Australia and listed on the Australian Securities Exchange, IDP operates in over 50 countries and supports students through more than 120 offices.

Role Description The Front Desk Executive role at IDP India is a contract, in office position based in Mysore. The role involves managing reception duties, including greeting visitors, handling incoming phone calls, and directing inquiries to appropriate team members.

The Front Desk

Executive will provide customer service support to students and test takers, assist with appointments and scheduling, and maintain an organized and skilled reception area. Daily tasks include responding to queries in person and over the phone, managing basic administrative documentation, and coordinating with counsellors and other staff to ensure a smooth customer experience. The individual in this role is expected to represent IDP professionally, uphold confidentiality,



and follow established procedures and service standards.

Qualifications

Candidates should possess strong interpersonal skills and customer service abilities to interact effectively with students, test takers, and visitors.

Candidates should possess clear and professional communication skills, including confident spoken English and appropriate phone etiquette.

Candidates should possess experience in receptionist duties, such as managing incoming calls, handling visitor check-ins, and coordinating appointments.

Candidates should possess basic administrative and organizational skills, including handling records, managing schedules, and using office software.

Relevant prior experience in front desk, customer-facing, or educational services roles is beneficial.

A minimum of graduate degree in any discipline is preferred.

Ability to work on-site in Mysore, maintain punctuality, and adhere to IDP’s qualified conduct and confidentiality standards.

📌 Front Desk Executive Mysuru (India)
🏢 IDP India
📍 India