We’re The Indian Bouldering Company – built for anyone and everyone who loves a positive challenge (and a positive hang). We’re Mumbai’s first full-service indoor bouldering club, but honestly, we’re so much more than just that. We’re a community of chalk-covered misfits who believe movement should be fun, fitness shouldn’t be boring, and that everyone’s welcome. We’re a place where work feels more like fun, the energy is infectious and positive, and you won’t feel like leaving!
At the moment, we’re hiring for an operations ninja:
Shift: 2:00pm-10:00pm (one weekday of your choice off!)
Who you are:
Someone who has ideally some hospitality experience
Someone who is able to maintain your cool while talking to customers, no matter the circumstances
Someone who can read and speak fluent English, and is comfortable with a customer-facing role (fluency in Hindi is a must too)
Someone who can use basic computer functions such as Excel, Word, and some other basic applications
Someone who likes the place being in order and clean
As a plus, someone with excellent interpersonal and conflict resolution skills
Your responsibilities:
Greet and check-in guests as and when they arrive, and provide them with the correct rental shoes for their size
Explain the club's offerings, memberships,
classes, and answer any questions guests may have
Take calls from customers and give them the right guidance
Take guests' payments and guide them to the right areas to go in the club
Make sure the safety protocols are being observed and enforce the rules when needed
Help with merchandise sales as and when members are interested
Help with general club supervision and maintenance, and as needed whenever the club hosts events
Generally fill in the blanks as and when needed
Your advantages:
You can access the club's facilities in your off hours and train how you'd like
You'll receive discounts on all the coolest club merchandise
You'll have the opportunities to advance and grow as we advance and grow
You'll be part of the coolest current space in Mumbai, and at the centre of the next fitness revolution in India!
You’ll have the prospect to learn about how a new business runs and grows!
You'll be able to attend the coolest events here at TIBC with us FREE of cost!