Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality?

Fairmont Udaipur

Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Welcome guests upon arrival and provide a warm, qualified first impression.

Assist guests with check-in and check-out procedures when required.

Respond promptly to guest inquiries, requests, and concerns.

Handle guest complaints efficiently and follow up to ensure resolution.

Coordinate with housekeeping, food & beverage, maintenance, and other departments to fulfill guest requests.

Maintain knowledge of hotel facilities, services, room categories, promotions, and local attractions.

Assist VIP guests and ensure special requests are fulfilled.

Monitor guest feedback and encourage positive guest experiences.

Maintain accurate guest records and update guest preferences in the hotel management system.





Ensure the lobby and guest areas are clean, organized, and welcoming.

Promote hotel services, restaurants, spa, and other facilities to enhance the guest experience.

Follow hotel policies, safety standards, and service procedures.

Qualifications Bachelor's degree or diploma in Hotel Management, Hospitality, or a related field.

Previous experience in a hotel front office or guest relations role is preferred.

Excellent communication and interpersonal skills.

Robust problem-solving and conflict-resolution abilities.

Professional appearance and positive attitude.

Ability to work versatile shifts, including weekends and holidays.

Proficiency in MS Office and hotel property management systems Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

📌 Guest Relation Associate Udaipur
🏢 Fairmont Hotels u0026 Resorts
📍 Udaipur