Key Responsibilities Welcome patients and visitors in a warm, professional, and courteous manner. Manage patient check-in and check-out processes efficiently. Schedule, confirm, and coordinate appointments.

Handle incoming calls, WhatsApp inquiries, and emails professionally. Guide patients regarding appointments, clinic services, and basic information. Coordinate with doctors, therapists, counselors, and other departments for smooth patient flow.

Maintain accurate patient records and appointment schedules. Handle billing coordination and payment receipts (if required). Ensure the reception area is clean, organized, and presentable at all times.

Address patient concerns politely and escalate issues when necessary. Maintain confidentiality of patient information. Deliver exceptional customer service while upholding the company's service standards.

Candidate Requirements

Graduate in any discipline. 2–3 years of experience as a Front Desk Executive, Guest Relations Executive, Receptionist, Cabin Crew, or Guest Service Associate. Candidates from Aviation, Hotel,



Hospitality, Luxury Retail, or Premium Customer Service industries will be preferred. Excellent verbal and written communication skills in English and Hindi .

Strong interpersonal and customer service skills. Basic knowledge of MS Office and appointment scheduling software. Ability to multitask in a fast-paced environment. Personality & Grooming Requirements Well-groomed with a polished and professional appearance.

Pleasant personality with a positive attitude. Excellent etiquette and professional behavior. Confident body language and strong presentation skills. Customer-centric approach with a warm and welcoming demeanor.

Ability to remain calm and composed under pressure.

What We Offer Competitive salary Performance-based incentives Professional and premium work workplace Growth opportunities prospects Learning and development support Employee recognition programs

📌 Front Desk Receptionist New Delhi
🏢 Dr Haror's Aesthetics
📍 New Delhi