Santamonica Study Abroad is looking for a Guest Relations Officer to provide a welcoming experience for visitors and support day-to-day front office operations. The ideal candidate should have excellent communication skills, a skilled attitude, and a customer-focused approach.
Key Responsibilities
Welcome and assist visitors, students, and parents in a courteous and qualified manner.
Manage front office activities, including handling walk-in enquiries and directing visitors to the appropriate team.
Answer incoming calls and respond to general enquiries.
Schedule appointments and maintain visitor records.
Coordinate with internal teams to ensure a smooth customer experience.
Maintain accurate records using internal systems and MS Office.
Keep the reception and waiting area organized and presentable.
Support administrative tasks as assigned by the branch team.
Requirements
Bachelor's degree in any discipline.
0–3 years of experience in Guest Relations, Front Office, Reception, Customer Service, or Client Support.
Freshers with excellent communication skills are welcome to apply.
Strong verbal and written communication skills in English. Knowledge of Kannada is preferred.
Good interpersonal and organizational skills.
Proficiency in MS Office.
What We Offer
Market-competitive salary
Performance-based incentives
Professional training and career growth opportunities