Job Summary iBELL is looking for a proactive IT Support Executive to manage day-to-day IT operations across the organization. The ideal candidate will have hands-on knowledge of both software and hardware troubleshooting, and will be responsible for ensuring smooth functioning of systems, networks, and office IT infrastructure.

Key Responsibilities
Install, configure, and maintain desktops, laptops, printers, and other office IT equipment
Troubleshoot hardware issues (system boot failures, printer/scanner faults, networking devices, peripherals, etc.)
Install and manage software applications, OS updates, and licensing (Windows, MS Office, antivirus, etc.)
Set up and maintain LAN/Wi-Fi networks, routers, and switches within the office
Provide first-level technical support to employees across departments
Manage user accounts, email setup, and access permissions
Maintain IT asset inventory (systems, accessories, licenses)
Coordinate with vendors for repairs, AMC, and procurement of IT equipment
Ensure data backup and basic cybersecurity practices are followed
Support setup of biometric attendance systems, CCTV,



or other office electronic systems (if applicable)
Maintain documentation of IT issues, resolutions, and recurring problems

Required Skills & Qualifications
Diploma/Degree in IT, Computer Science, Electronics, or related field
1–3 years of relevant experience in IT support (freshers with solid technical knowledge may also apply)
Positive working knowledge of computer hardware (assembly, troubleshooting, upgrades)
Proficiency in Windows OS installation, software troubleshooting, and basic networking
Familiarity with printers, scanners, biometric devices, and office peripherals
Basic understanding of LAN setup, IP configuration, and Wi-Fi troubleshooting
Valuable communication skills (Malayalam and English)
Ability to work independently and manage multiple support requests

Preferred (Added Advantage)
Knowledge of server/domain basics
Experience with CCTV or biometric system installation
Basic knowledge of MS Excel for asset tracking/reporting

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 It Support Technician Aluva
🏢 iBell Technologies
📍 Aluva