Key Duties and Responsibilities
Diagnose hardware and software issues in laptops and macbooks
Repair and replace faulty components such as:
LCD/LED screens
Keyboards
Batteries
Motherboards
RAM
SSD/HDD
Cooling fans
Charging ports (DC jack)
Hinges and laptop body parts
Install and configure operating systems (Windows, Linux, etc.).
Install, update, and troubleshoot software applications and drivers.
Perform data backup, data recovery, and data migration when required.
Remove viruses, malware, and other security threats.
Upgrade laptop hardware to improve performance.
Conduct preventive maintenance and cleaning of internal components.
Test laptops thoroughly after repairs to ensure proper functionality.
Maintain accurate repair records, service reports, and inventory usage.
Explain technical issues and repair solutions clearly to customers.
Estimate repair costs and completion time.
Handle customer devices with care and maintain confidentiality of customer data.
Follow company quality standards and safety procedures.
Keep the workbench, tools,
and spare parts organized.
Stay updated with the latest laptop models, repair techniques, and technology trends.
Coordinate with the service manager regarding pending repairs and spare part requirements.
Assist in maintaining stock of spare parts and repair tools.
Support warranty and non-warranty service processes.
Achieve daily and monthly service targets as assigned by the company.
Required Skills
Knowledge of laptop hardware and software troubleshooting.
Motherboard-level diagnostics and repair knowledge (preferred).
Operating system installation and configuration.
Data recovery and backup techniques.
Positive communication and customer service skills.
Problem-solving and analytical abilities.
Time management and attention to detail.
Ability to work independently and as part of a team.
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Laptop Technician Kozhikode
🏢 Magnus Store & Care
📍 Kozhikode
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